FAQ
KAND London have thrown away the rule book when comes to providing cleaning services. Our operational teams consistently ensure that we maximise our support to our client’s office management and building users during every cleaning shift.
A clean and hygienic workspace is a given, exceptional customer service, a dedicated and hands on management team supported by regular reviews and updates is what differentiates the KAND team from the competition.
If you would like to know more about how we can revolutionise your cleaning and janitorial service. Please populate the contact boxes on this page or call our office team direct to find out more.
Adding value is commitment made by most companies during a marketing campaign or as a website filler. KAND London has built our business centred on this very theme.
From the very start of our working relationship with you we will be asking how we can do more to save more, we are committed to ensuring your cleaning operatives are working to the correct productivity and you are receiving what you are paying for.
As a business we have the operational capability and structure to add additional service lines at little or no cost such as Pest Control, Window Cleaning and Bulk Waste Removal to name but a few. Please populate the contact boxes on this page or call our office team direct to find out more.
As referenced within the added value section above KAND London have the infrastructure and operational capability to maximise our service delivery model to you at little or no additional cost.
The majority of our competitors look at adding additional service lines with out of hour’s premiums to your annual cost as way of increasing their profits. KANDS management team have a different approach.
By including services such as carpet cleaning, deep cleaning, pest control and waste removal we are maximising the staffing levels deployed to your premises, therefore prolonging the life of you’re building fabric and creating efficiency and possible savings. Please populate the contact boxes on this page or call our office team direct to find out more.
One of the most consistent messages we hear a business is “ I like my cleaners but not the company” this mainly due to poor management support as the cleaning company has lost interest in you as a customer.
There are many reasons for this but the most common is due to the lack of additional revenue available to them from you and the service has just become a transactional model.
KAND view our cleaning teams as the most important people in our business very closely followed by our customers! Each of customer relationships is as important as the next and as referenced with the previous sections we always look to design a value added model with the cleaning team at the centre of our offer.
Transferring existing staff under TUPE (transfer of protected employment) is something we do every day so rest assured the cleaners who do a good job for you today, will become the operatives we value the most. Please populate the contact boxes on this page or call our office team direct to find out more.